Returns & Refunds

 Returns

Here at Salted Ritual, we understand the importance of customer satisfaction and strive to provide you with the best possible products and services. However, due to the nature of our products, we regret to inform you that we are unable to accept any returns or offer refunds once an order has been placed. All sales are final.

Order Cancellation 

Please be advised that no cancellations will be accepted once orders are placed.

Received Damages Items or Missing Items

However, in the rare event that you receive damaged items or do not receive items at all, we urge you to inform us immediately. Please contact us within 7 days of receiving your delivery and provide us with all relevant information, we will be more than happy to arrange for the items to be sent again or issue a refund.

Please note that in some instances we may ask for product pictures or other verification in order to process your request.

If a refund is applicable, please allow 7 business days (not including weekends and public holidays) for the amount to be credited back to your original payment method.

Entered Incorrect Shipping Address

We will not be responsible for packages delivered to incorrect addresses as these are the customer's responsibility to ensure the accuracy of the shipping information provided. Reshipping fees will apply if the items need to be shipped again.

We hope that this return policy will provide our customers with added peace of mind and we encourage you to contact us should you have any concerns or queries about your order.

Thank you for being our customer and helping our small business grow.

Sending you all so much love & light.